Welcome to Mama’s Roots (mamasroots.gr), a culinary platform based in Athens, Greece, providing a Motherlike Cooking Experience. These Terms of Service govern your use of our website and services.

Interpretation and Definitions

Interpretation: The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions: For the purposes of these Terms of Service:

  • “Platform” refers to Mama’s Roots, accessible from mamasroots.gr
  • “You” refers to the individual accessing the Platform.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mama’s Roots.
  • “Service” refers to the Website.
  • “Website” refers to Mama’s Roots, accessible from mamasroots.gr

Acknowledgment

Before using this website and the services we provide through it, users/visitors are requested to carefully read and comply with the following terms and conditions (the other “Terms”) governing the use of our website, the websites that contain as well as of the online store, which bind all its visitors and users. The user/visitor of the website automatically accepts these Terms if he chooses to register as a member thereof.

The use of our online store and the services we offer presupposes the unreserved acceptance of these Terms by the users/visitors. In the event that any user/visitor disagrees with these Terms, they are asked not to use this website.

Mama’s Roots reserves the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately upon their notification, which may be given by any means including, but not limited to, the posting of new terms and conditions on the website.

It also reserves the right to establish more specific terms of use, which are considered as a whole with these general Terms of Use, but in the event of a conflict between them, the specific terms of use prevail. Any use of the website following such change or modification shall be deemed to constitute your acceptance of such changes, modifications, additions or deletions.

Mama’s Roots may, at any time, terminate, change, suspend or discontinue any aspect of this website including the availability, photo presentation or description of any product or service.

Any invalidity of any of these Terms does not invalidate the rest. The non-practice from Mama’s Roots of his rights deriving from these Terms, does not imply a waiver of these rights, nor does it result in an implicit cancellation of a Term.

Mama’s Roots is not responsible for a breach of these Terms due to force majeure, such as indicative earthquakes, fires, floods, extreme weather, strikes, etc. Each user/visitor uses this website at his own sole risk, and its content in no way case cannot be considered to provide advice or prompt directly or indirectly to users/visitors to take any action.

User Accounts

When you create an account with us, you must provide accurate and complete information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

Content

Content found on or through this Service is the property of Mama’s Roots or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content without express written permission from us.

User Feedback

Any feedback you provide at this site shall be deemed to be non-confidential. Mama’s Roots shall be free to use such information on an unrestricted basis.

Links to Other Websites

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including breach of the Terms.

Limitation of Liability

Users/visitors who do not trust Mama’s Roots are requested not to visit or use this website or the services offered through it. Also, users/visitors are requested to use anti-virus software, Trojan horses, time bombs, or other harmful programs and elements.

Mama’s Roots assumes no liability, under any circumstances, to anyone, for any direct, indirect, special or consequential damages from the use of this website or any other hyper-linked website, including lost profits, business interruption, loss of programs or other data from your information system and beyond, without limitation, even if we have been expressly notified of the possibility of such damages.

Therefore, for any problem encountered during their visit/use, the user must contact the respective web sites and pages directly, which bear full responsibility for the provision of their services. Under no circumstances should it be considered that we endorse or accept or assume any responsibility for the content or services of the web sites and pages to which it refers or that it is connected to them in any way. Links to other websites are provided for your convenience only.

Mama’s Roots is not responsible for side effects and damages from the use of ordered products due to incorrect product selection by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products, quality workmanship, material safety and actual defects.

Our liability in the case of a defective product is limited to the obligation to replace it, as long as the conditions for returning products are met. Mama’s Roots is not responsible for shortages in the availability of products due to force majeure, weather phenomena, fire, supplier strikes, illegal behavior of third parties and in general reasons that cannot be attributed to the fault of Mama’s Roots.

Mama’s Roots is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of the ordered products for reasons that cannot be attributed to its fault, such as indicative reasons of force majeure, extreme weather phenomena, natural disasters, emergency situations , strikes, fire, malfunctions of the cooperating courier companies, accidental deterioration or destruction of the products before delivery to the user and after they are given for shipment, illegal interventions of the counterparty or a third party, malfunction of the provider of Online Payment Processing (Bank) or the provider of hosting services (Host Provider) or the Internet service provider (ISP) or the access service provider (Access Provider) or the user’s terminal equipment, incorrect provision of information by the user and in general for any incident that prevents the smooth fulfillment of its contractual obligations. The Company’s responsibility is limited to its contractual obligations with the consumer and it will make every effort to meet them within a reasonable period of time.

Mama’s Roots is not responsible for the poor condition of the delivered products as long as this is not due to improper storage of the products by Mama’s Roots and since all the precautionary measures that should have been taken by Mama’s Roots.

Mama’s Roots under no circumstances shall it be liable for any claims of a legal (civil and/or criminal) nature, nor for any damage (positive, special, or consequential which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, for reasons related to the operation or non-operation and/or use of the website and/or failure to provide services and/or and information available through it and/or from any unauthorized third-party interference with products and/or services and/or information available through it.

Still, Mama’s Roots bears absolutely no responsibility for damage or damage, or infection by electronic viruses and/or other malicious programs, on the computer or other electronic means used by a user/visitor to access this website, nor is it responsible for damage caused in connection with impossibility of execution, error, omission, interruption, defect, operation or broadcast delay or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, a connection through “links” hyperlinks or advertising banners, with websites and websites of third parties, for the content, the personal data protection policy, the policy security, the completeness and quality of the services provided, or the terms of use of, Mama’s Roots cannot guarantee, nor bear responsibility. Connecting to these websites and websites is the sole responsibility of each user/visitor.

The aforementioned third parties, providers of the said websites and web pages, have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and web pages, excluding any liability of Mama’s Roots, as indicative of responsibility for intellectual property rights or any third party right.

Consequently, users/visitors are obliged to contact the above third-party providers directly, for anything arising from the visit or use of their websites and webpages.

Despite the fact that users/visitors of this website accept that Mama’s Roots is neither obliged nor able to control the security and content of both websites and third-party services to which it provides access, however it is entitled at any time to remove, modify or interrupt any third-party service or connection to websites and websites third party, if in its judgment the law or these Terms are threatened or violated.

Further the user acknowledges and accepts that by visiting the content pages and using its services Mama’s Roots is likely to be exposed to content that is indecent, disturbing, offensive, immoral, vulgar, misleading, illegal, etc.

Under no circumstances can Mama’s Roots be held responsible for, any harm or damage that its users may suffer, due to their exposure to such content.

Users visit the content and service pages at their own initiative and responsibility. In addition Mama’s Roots recommends its users to cross-check the information provided.

Mama’s Roots takes no warranty that the pages, services, features, options and contents will be provided without interruption, without errors.

Copyright

All content of the website (e.g. programs, information, data, trademarks, logos, photographs, graphics, designs and any other distinguishing features in general of all digital files) and the services of the online store that have been introduced to the internet are intellectual property of the Company and are protected by Greek, Community and international laws on intellectual and industrial property.

Accordingly, none of these elements of our website may be, in whole or in part, sold, copied, reproduced, modified, transmitted, republished and/or distributed, in any way or medium, unless the Company consents in writing as mentioned below.

It is forbidden to mislead the public in any way about the real owner of the content of this website.

Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content, in any way or medium for commercial or other purposes, is permitted only and only with the prior written permission. As an exception, the individual storage of a single copy or part of selected content (from the digital content of the website) is allowed on a personal computer exclusively for personal and not public or commercial use and always without deleting data that demonstrate its origin from this website Mama’s Roots.

The names, marks, images, logos and distinguishing features, which represent Mama’s Roots or third parties and their products or services, are their exclusive trademarks Mama’s Roots or third parties, protected by relevant trademark and commercial and industrial property laws. Their appearance on the website must in no way be understood as a transfer or assignment of a license or right to use them. Therefore, the Company is not liable for any responsibilities arising from the unfair use in any way by third parties of the above trademarks and distinguishing features of the third parties.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Greece, without regard to its conflict of law provisions.

Disputes Resolution

If You have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision. Our failure to enforce any right or provision will not be considered a waiver.

Changes to the Terms

We reserve the right to modify or replace these Terms at any time.